FAQ

We are a one stop shop for selling your quality merchandise on classifieds websites, including appraisals, research, photos, customer service, payment processing and packing & shipping.
* Protects buyers and sellers equally
* Pays the seller when the buyer is satisfied
* Refunds the buyer with the seller’s approval
* Creates an environment where honesty thrives and fraud cannot survive. .

YES ! Logistics Solutions Group supports sellers who have the ability to pay using the Logistics Solutions Group system and payment options. We offer our services in United States, Canada, Europe and Asia.

Logistics Solutions Group payment service can be used for transactions that begin in other venues, such as mobile24, autoscout24, facebook, eBay, classifieds websites. Logistics Solutions Group transaction officially begins when an offer is accepted and the buyer has successfully registered and sent the payment as instructed in the Logistics Solutions Group invoice. At this time, Logistics Solutions Group can safely ship the item to the buyer, since funds are verified, collected and placed in a secure account.
Once the item arrives, the buyer has up to 10-days to approve the transaction. The seller cannot be paid until the buyer approves, and the buyer cannot collect a refund unless the seller approves. Since neither the buyer nor seller can ever have both the money and the item at the same time, both parties are protected. Most transactions are approved and completed within 24 hours of delivery..

Once your offer is accepted, the next step is to register on our website by using the registration form. This will confirm all of the details of your order, and provide us with necessary shipping and contact information. As soon as the registration details are verified and confirmed with the seller, we will send an invoice with the payment instructions and the transaction details. You must send the money to our Financial Department and email us the payment receipt. We will collect your payment and hold it until you receive and approve your purchase. That’s it! Just say the word and we’ll pay the seller.

You will be notified by email once the buyer receives and approves the item. Just follow the link to the site and provide us with your account number. We’ll automatically deposit the proceeds from your sale (less the small transaction fee) directly to your bank account.

We strongly recommend using bank transfers, as these methods are currently free and offer the highest level of security, given that transactions are processed through the regulated banking system. Cryptocurrency payments are also available and free of charge, but we suggest considering them as a secondary option. Registration is required, but there are no entry fees, membership dues, or monthly charges to use the service. Sellers are not charged any fees for transactions made via bank transfers or eChecks and only pay a small fee for sales completed via credit card. No sale, no fee! Credit card transaction fees are deducted when the funds are transferred to the seller’s bank account.

No problem. We offer a 10-day test evaluation period and a 100% money-back guarantee, allowing you to inspect the item before the seller gains access to the payment. If, for any reason, the received item does not match the description, we will issue a full refund and arrange for the item to be returned. The seller will be responsible for covering the shipping costs.

We usually issue invoices in a maximum of 24 hours from the moment you register. If you do not receive it in your Inbox folder, you should also check your Junk or Bulk folders because our invoice contains encrypted information and might be blocked. If you did not receive it at all you should contact our Customer Support department.